Working Hand-in-Hand with Families to Support Every Child
Guidance and Resources for Families
By fostering close connections with families, we ensure that communication is meaningful and that children receive the support they need to thrive.
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Hours of Operation
Eligible care hours match your work or school schedule, with 30 extra minutes added for drop-off and pick-up. For example, a 9:00 AM–4:30 PM schedule allows care from 8:30 AM–5:00 PM.
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Communication
We encourage open communication between families and staff. Teachers take the time to learn what’s important to you and use that knowledge to guide learning and experiences for the group.
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Medical Information
In accordance with the Child Care and Early Years Act, we need a copy of your child’s immunization record or a written statement if you have a religious or conscientious objection.
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Injuries
In the event of an injury at the center, staff will administer first aid. Parents will be contacted immediately if medical attention is necessary, and Emergency Services will be called if needed.
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Clothing
Exploring and creating can be messy! Most of the materials we use are washable, but some paints and supplies may leave stains that are hard to fully remove.
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Nutrition
Children are invited to taste a range of foods at their own pace. Every meal supports their nutritional requirements, and no child will ever have food withheld.
Children need healthy, wholesome foods
Healthy Nutrition for Growing Children
The three week rotating menu is planned according to the Food Guide and recommendations from our local Public Health Unit. All food is cooked with consideration of maintaining its full nutritional value. The centre provides a morning and afternoon snack and a midday lunch. Our standards exceed the following guidelines:

Fruits

Vegetables

Grains
Understanding children’s behavior
Behavior Guidance
Positive and consistent techniques should be used to encourage children whose play actions are both appropriate and inappropriate.
Preferred Practices
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Positive verbal and gestural reinforcement for appropriate behaviour, redirection of inappropriate behaviour
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One verbal request (ensuring understanding) followed by gentle physical assistance
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Teaching and practicing of preferred behaviours in order to help children habituate skills and learn self discipline
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Offering children age appropriate choices and assisting them to follow through
Prohibited Practices
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Corporal punishments of any child (spanking, hitting, shaking, etc.)
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Deliberate harsh or degrading measures that would humiliate a child or undermine a child's self respect (threatening, verbal abuse, yelling, etc.)
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Deprivation of basic needs (food, clothing, shelter, bedding etc)
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Confining in a locked room
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Locking the exits of the Child Care Centre for the purpose of confining